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Privacy Policy

The Telling Company Privacy Policy: Your Privacy Rights

The Telling Company knows that your privacy is important to you, and we want you to know that it is important to us too.  We created this Policy to explain the types of information we collect through our Web site and the various social networking platforms that we use (each, a “Site”), how we will use, disclose and protect this information once it is collected, and how you can opt-out of some of our uses of your information. 

Here are a few general principles to keep in mind as you read through this Policy:

  • The Site is owned and operated by The Telling Company (referred to in this policy as “we,” “us,” “our” and other similar pronouns). 
  • As our organization evolves, this Policy may change, so check back to this page periodically to make sure you understand how your personal information will be treated.
  • This Policy does not apply to information that you may provide to us, or that we may obtain, other than through our Site, such as over the phone, by mail, or in person.
  • If you are located outside of the United States, you should know that the information you provide to us is being transmitted to us and processed in the United States and will be protected subject to this privacy policy and United States laws, which may not be as protective as the laws in your country.  Also, this Site places cookies and local shared objects on your computer or device which are further described below.  By using the Site, you agree to this.

Opt-In and Opt-Out

You may have the right to opt-in to or opt-out of certain of our uses of your Personal Information.  For example, when you are asked to provide Personal Information on this Site, you may have the opportunity to elect to, or not to, receive messages from us by e-mail.  You may tell us that you do not want to receive our solicitation messages by sending us your name, address, e-mail and phone number to: info@thetellingcompany.org.  Please indicate the purpose of your request. You can also opt-out of our solicitation e-mails by clicking on the opt-out link within the e-mail you receive.  Please understand that it may take us a few days to process any opt-out request and that even if you opt-out of receiving solicitation correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us. 

What information is collected on this Site?

User-Provided Information

“Personal Information” is information that can be used to identify you as an individual or allow someone to contact you, as well as information attributed with such information.  We collect Personal Information such as your name; company name; postal addresses; e-mail addresses; telephone numbers; wireless device addresses; credit card and other payment information; donation, site browsing and transaction history; and other personal information.  For example, we collect Personal Information when you conduct a transaction on our Site; submit information through the “Tell Us Your Story” feature; sign up for our newsletters; make online donations; enter contests; contribute to a social forum on the Site; RSVP to The Telling Company events and productions; or submit a comment or question to us using a “contact us” or similar feature on the Site.

Site Usage Information

As is the case with many Web sites, our servers may automatically collect your IP address when you visit our Site, and we may associate that with your domain name or that of your Internet access provider.  We may also capture certain “clickstream data” pertaining to your Site usage.  Clickstream data includes, for example, information about your computer or device, Web browser and operating system and their settings, the referring page that linked you to the Site, the pages you see or click on during your visit and when and for how long you do so, the next Web site you visit when you leave the Site, and any search terms you have entered on the Site or a referral site. 

In addition, we may deploy various tracking technologies on the Site to collect additional information about your Site visits.  For example:

  • Cookies are small data files stored on your computer or device at the request of a Web site.  A cookie assigns a unique numerical identifier to your Web browser, and may enable us to recognize you as the same user who was at our Site in the past, and relate your use of the Site to other information about you, such as your Site Usage Information and Personal Information.  Cookies may be used to enhance your experience on the Site or to collect general usage and aggregated statistical information and detect and prevent fraud.  Most browsers can be set to detect cookies and give you an opportunity to reject them, but refusing cookies may, in some cases, inhibit or preclude your use of the Site or its features.  To learn more about the use of cookies, including how to manage or delete them, click here.
  • A pixel tag (also known as a “clear GIF” or “web beacon”) is a tiny image – typically just one-pixel – that can be placed on a Web page or in our electronic communications to you in order to help us measure the effectiveness of our content by, for example, counting the number of individuals who visit us online or verifying whether you’ve opened one of our e-mails or seen one of our Web pages.

These tracking technologies may be deployed by us and/or by our service providers or partners on our behalf. These technologies enable us to assign a unique identifier to you, and relate your Site Usage Information to other information about you, including your Personal Information.

By using our Web Site, you consent to our use of these tracking technologies as described above.

Do-Not-Track Disclosures

Some Web browsers may transmit “do-not-track” (DNT) signals to the Web sites with which the user communicates.  Because of differences in how Web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.  Since we do not engage in behavioral advertising, we think that DNT settings have limited applicability to our Sites.

How is your information used?

We or our service providers may use the information we collect from and about you to perform the following business functions:

  • enabling users to use our Site and its features
  • processing and fulfilling your transactions
  • administering the Site
  • responding to your requests, questions, and concerns
  • developing new features and offerings on the Site
  • sending you solicitations and other communications, including information about contests, services, and events, of ours and of others, that we think might interest you.  (You may opt-out of receiving solicitations from us by following the instructions in the Opt-In and Opt-Out section above.)
  • protecting our rights and property 
  • customizing our Site to your interests and history with us
  • other purposes disclosed when personal information is submitted to us

To perform the above functions, we may match information collected from you through different means or at different times, including both Personal Information and Site Usage Information, and use such information along with information obtained from other sources (including third parties) such as demographic information and updated contact information.  We or our service providers may also use your information to assess the level of interest in, and use of, the Site, our e-mails and our other messaging campaigns both on an individual basis and in the aggregate. 

Social Networking

We maintain presence on several social networking platforms, such as Facebook and Twitter, and we may also incorporate some third party social networking features onto our Site.  Through these platforms and features, we receive some Personal Information and some Site Usage Information about you, and this Privacy Policy applies to that information as well.  In addition, third party social networking platforms have their own privacy policies which explain how the third parties that provide them will use and protect your information.  In accordance with those policies (and your privacy settings within your social networking accounts) information about your activities on our Site may be published to your social network. 

Do we share Personal Information and Site Usage Information with others?

Yes.  We may share the information we collect on the Site with others for a variety of reasons.  In addition to the kinds of information sharing you might expect, such as sharing with third parties who need your information in order to provide services to us (or on our behalf) and sharing what you voluntarily post to public areas on the Site with other Site users, we may share your information:

  • on a list of donors published on our Site and printed materials, unless you ask us not to
  • with our co-sponsor(s) if we obtain your information in connection with a contest, offering, or other promotional activity that is jointly offered by us and any third parties
  • when we believe in good faith that disclosure is necessary to protect our rights or property, protect your safety or the safety of others, investigate fraud or respond to a government, judicial or other legal request, or to comply with the law
  • in connection with a corporate change or dissolution, including for example a merger, acquisition, reorganization, consolidation, bankruptcy, liquidation, sale of assets or wind down of business

In addition, we may share non-personally identifiable Site Usage Information (including aggregate data) with others, for their own use, in a form that does not include your name or contact information.

Your Access Rights

You may review, update or modify certain of the Personal Information that is stored in our records by contacting us using the “Contact Us” information below.  We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information.  Your right to delete your information is subject to our records retention policies.

Security

While we endeavor to protect the security and integrity of sensitive Personal Information collected via this Site, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. 

If you correspond with us by e-mail or using Web forms like a “contact us” feature on our Site, you should be aware that your transmission might not be secure.  A third party could view the information you send in transit by such means.  We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

If we believe that the security of your Personal Information in our care may have been compromised, we may seek to notify you of that development.  If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances.  If we have your e-mail address, we may notify you by e-mail.  You consent to our use of e-mail as a means of such notification.  If you prefer for us to use the U.S. Postal Service to notify you in this situation, please e-mail us at info@thetellingcompany.org.

“Linked-To” Web Sites

The Site may contain links, banners, widgets or advertisements that lead to other Web sites.  We are not responsible for these other sites, and so their posted privacy policies (not this Policy) will govern the collection and use of your information on them.  We encourage you to read the privacy statements of each Web site visited after leaving the Site to learn about how your information is treated by others.

Changes to this Privacy Policy

We may change this Policy from time to time.  When we do, we will let you know by posting the changed Policy on this page with a new Effective Date.  In some cases (for example, if we significantly expand our use or sharing of your Personal Information), we may also tell you about changes by additional means, such as by sending an e-mail to the e-mail address we have on file for you.   In some cases, we may request your consent to the changes.

Contact Us

If you have any questions or comments regarding our privacy practices, you may contact us at:

The Telling Company

45 West 60th Street, Suite 7A

New York, NY 10023

We also can be reached by e-mail at info@newyorkrep.org.

Effective Date:  October 1st, 2015